Frequently Asked Questions

Yes, you can. For rentals from 8:00 PM to 10:00 AM, you’ll receive a 50% discount. Please note that you will need to pick up and return the car yourself.

Absolutely! Moreover, rentals of 29 days or more let you save up to 40%.

We provide the car with a full tank of fuel. For rentals longer than 5 days, you get the fuel free of charge.

The minimum age to rent a car in Dubai is 21 years. If you are at least 21, you’re good to go — contact Arenda Car Rental to book your car.

Yes, it is. You need a valid domestic driver’s license from your home country — Russia, Ukraine, etc.

The most important thing is to contact the rental company as soon as possible and inform them about what happened. Our support team will promptly take the necessary steps and guide you on what to do based on your specific situation. Remember, do not leave the scene until the police have completed their report.

To rent a car with Arenda Car Rental, you must be at least 21 years old. You will need the following documents:

• Original passport

• Valid driver’s license issued in your country of citizenship

• Bank card with sufficient funds to cover the rental cost — the required amount will be held as a deposit and then charged accordingly.

You can choose the payment method that suits you best — credit card, cash, or cryptocurrency. Please note that when paying by card, the payment processor may charge additional fees for the transaction service.

Only the person named in the rental agreement is permitted to drive the vehicle. However, you can include up to two drivers in a single contract. These authorized drivers can take turns driving, but only if they are both listed in the rental agreement.

Dubai traffic police can issue fines for violations such as:

• Speeding

• Driving below the minimum allowed speed on a road section

• Driving without a valid license

• Driving a vehicle without license plates

• Running a red light

• Driving under the influence of alcohol or drugs

• Failing to maintain a safe distance between your vehicle and others

Statistics show that up to 90% of fines are issued for speeding.

Yes. On average, there are two people per car in Dubai, which contributes to traffic congestion. Local authorities are actively working to address this issue, and the situation is gradually improving, but it’s not fully resolved yet. The most severe traffic jams typically occur on the highway connecting Dubai and the emirate of Sharjah.

Dubai gas stations offer two types of petrol — Super (98) and Special (95). An Arenda Car Rental representative will advise you on which fuel is suitable for your rental car. When refueling, you don’t need to leave your vehicle; simply tell the attendant the fuel type and the amount of liters you want to fill.

The answer depends on the type of parking:

• Shopping malls and entertainment centers usually offer designated free parking areas.

• Hotels and restaurants provide valet parking services, where you hand over your car to an attendant who parks it for you. This service may be free or paid.

• On-street parking zones in the city are usually paid, with rates starting at around $0.55 per hour.

If you use paid parking, you can pay in two ways:

• At a parking meter — insert the required number of coins, press OK, and wait for the machine to print a receipt. Place the receipt visibly under your car’s windshield.

• Via SMS — from a mobile phone with a UAE number, send an SMS to 7275 with the text: “Car number, zone number, number of hours.”

For example:
O44970 363K 4
This means: car number O 44970, zone 363K, parking for 4 hours.

No. Smoking is not only discouraged but also punishable by a fine.

UAE law permits transporting alcoholic beverages in a vehicle only if you have the proper license. If you carry a small amount of alcohol, especially Duty-Free purchases for personal use, the police tend to be lenient. However, transporting quantities that clearly indicate commercial intent can lead to serious consequences for both the driver and the rental company.

Our driver will deliver the car to you in Dubai and, when the rental period ends, will pick it up from the location most convenient for you to return the vehicle.